Our accessories are in stock or made to order and shipped within 1 to 3 working days.
Standard shipping WITHOUT tracking number is available at a cost of $ 2.00 CAD, shipped economy size with Canada Post.
Free Standard shipping with minimum order of 30$ except for pompom toque.
Purolator delivery WITH tracking number WITHOUT signature is available at a cost of $ 8.00 CAD.
If you are not at your home when attempting to deliver, the courier will leave the package at your doorstep. Please note that we are not responsible for any loss or theft of your package.
Purolator delivery WITH tracking number WITH signature is available at a cost of $ 10.00 CAD.
If you are not at your home when the delivery attempt is made, the courier will leave you a notice and you will need to pick up your package at the Purolator location closest to you within 5 days. After this period, the package will be returned to us and it will be your responsibility to pay for the return costs as well as for the new shipping costs.
The delivery charge will be applied upon confirmation of your order.
The time to receive your order is between 1 to 10 working days (excluding weekends and holidays). Please expect a little longer for remote areas and during busy periods.
** Ananas Co cannot be held responsible for the loss of a package by the carrier or the theft of a package at your home. Ananas Co is not responsible if the customer does not provide the correct address.
Due to the personal nature of our accessories, unless there is a manufacturing defect, we do not accept returns or exchanges.
You are important to us and your satisfaction is our priority. If you would like to contact us about any of our products, we're here to help.
Please contact us directly by email: email@example.com